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Corporate Profile
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A LEADING TRAVEL
AND DESTINATION MANAGEMENT COMPANY IN ASIA DELIVERING ON WHAT
REALLY MATTERS
With
over 30 years of experience in the industry, Holiday Tours and
Travel has gained a world of insight, expertise and knowledge - the
advantages that have made us a market leader in Asia .
Beginning
as a ticketing agent in 1972, we have expanded significantly into
other areas of the travel business. Today, the Holiday Tours Group has
17 operating entities in 11 countries and over 700 staff.
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Our
focus has always been on the quality of our people, and this has been
the key to our success and growth. Highly experienced and
knowledgeable senior managers and executives with proven track records
are employed to manage our operations and spearhead new business
development projects. Our insistence on service excellence and
attention to detail distinguishes every facet of our business - a
difference our clients notice immediately.
Our
growth plan covers all aspects of the travel industry. By selectively
investing in specific products and creating an exceptional customer
experience, we are able to secure a competitive advantage in all our
market segments. We have strengthened our position through years of
close cooperation with key industry partners, such as travel-related
associations, national tourist organisations, airlines and hoteliers. |
| STRATEGIC
PARTNERSHIPS
Recognising
that we share the same core values of customer service and a commitment
to excellence in the industry, Qantas Airways, through its wholly-owned
subsidiary, Qantas Holidays, acquired a major share in Holiday Tours
& Travel in 1984. To further strengthen our range of services,
Holiday Tours & Travel acquired Tour East in 1996, a leading
regional destination management company that offers a very strong client
base in Australia, UK/Europe, Asia and USA. |
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Our
Business is to sell travel products and services from a professional
platform and we do this with a thorough understanding of the market.
In
response to today's discerning customers, we offer a rich variety of
innovative and time-tested products at highly competitive rates. With
our volume purchases, extensive network and dependable fulfillment
records, we are able to offer tremendous purchasing power and get our
customers and best choices and value.
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CORPORATE
TRAVEL MANAGEMENT
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As
experienced professionals in servicing corporate accounts, our team can
ensure that your business travel requirements are met swiftly and
effectively. We are able to deliver technological solutions such as MIS travel reporting that increase efficiency, while offering
cost-saving measures such as identifying discount opportunities, and
hotel and airline negotiations for the best possible rates.
Our
consultants develop a personalised relationship with your company that
is based on your corporate culture and specific needs. Our dedication to
creativity and our proactive and responsive culture mean that we are
your partners every step of the way.
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| OUTBOUND
LEISURE TRAVEL
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Outbound
leisure travel is one of the Group's strategic business units and we are
firmly established as a leader in this sector. We offer total
flexibility in accommodation, mode of transport, sightseeing, choice of
carriers and departure dates. Our wide range of travel products and
strong representation in many parts of Asia make us an undisputed
industry leader.
As
the leisure arm of Qantas Airways, we offer a variety of holiday
packages that span the Qantas Airways' network, under the brand of
Qantas Holidays. Under the Jetabout Holidays branding, we work with many
leading Asian carriers to provide a powerful synergy that can greatly
benefit our clients.
We
also represent some of the world's leading travel companies, such as
Trafalgar Tours, one of Europe's top operators - in Singapore, Malaysia
and Thailand. We serve as General Sales Agent for Qantas Airways and Australian
Airlines - in Taiwan, Korea and Vietnam; and Marketing Sales Agent for
Air Pacific, Fiji's international carrier.
In
addition to direct retailing, our products are distributed through a network
of marketing intermediaries. With our high volume, we are able to pass
on cost savings to our customers through better pricing and value-added
services. |
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DESTINATION
MANAGEMENT
Operating
under Tour East, our Destination Management division offers expert
ground handling arrangements throughout Asia. Our experience and
in-depth knowledge of the destinations form the foundation of our
extensive selection of services and tour programmes. These include meet
and greets, accommodations, sightseeing tours, lifestyle packages,
regional tours, multilingual tour guides and transportation.
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| INBOUND
LEISURE
We
offers clients proficient planning capability on ground arrangements for
individual and group travel. What distinguishes us is our complete
network and affiliated offices throughout Asia, which enhances our
performance and enables us to provide a level of quality and optimum
control that is second to none. Our guides and tour programmes have won
rave reviews and awards from both travellers and the industry. Recent
accolades, including the Best Singapore Travel Experience (Western) in
the Tourism Awards Singapore 2004 and TTG Travel Award 2004 for Best
Travel Agency - Singapore, were bestowed in recognition of our
innovation and creativity.
INBOUND
M.I.C.E
In
the highly demanding sector of Meetings, Incentives, Conventions &
Conferences and Exhibitions, we offer the highest standards of
professionalism and expertise to ensure the success of your event. No
matter how extensive your requirements, we can create specifically
tailored packages with an array of privileges for your clients. As a
specialised one-stop service provider, we offer the widest possible
range of venues, ideas and settings. Our services include event
planning, hospitality desk, secretariat service centre, team-building
exercises, outdoor explorations, theme parties, gift selection,
companion programmes and extended packages to regional destinations.
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The
companies and services within the Holiday Tours Group
complement each other and create an enhanced combined
effect.
The
success of any business depends on providing a rapid and
effective response to the needs of the customer. Our
companies share this commitment, and all work to offer
exceptionally high standards of business and customer
care.
We
are constantly exploring growth and expansion
opportunities while remaining committed to providing
exceptional value and benefits for our customers,
employees, shareholders and business partners.
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HEAD
OFFICE
Holiday Tours & Travel Pte Ltd
15 Cairnhill Road, #07-05 Cairnhill Place
Singapore 229650
Tel: + 65 67347091
Fax: + 65 67323497
Email. sinadmin@holidays.com.sg
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